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The
Transition:
You
did work for and with the police for many years, how did you get
started with Executive training?
The
bridge into executive and corporate work was really by accident.
I was contacted by a former high school friend who had become a
human resource director at CitiBank,
he asked whether I could perhaps facilitate an offsite team-building
session. I went to New York and meet with the president of a division
of CitiBank and his direct reports and during that process it became
obvious that he was distracted by some other problem that the business
was having. He came into the room and apologized profusely for the
interruptions and mentioned that he was involved in a multi million
dollar negotiation. He poked his head back in and looked at me and
said "wait a minute , didn't I hear that you are an expert
on negotiations?" and I replied to him that I was really just
an expert on hostage negotiations and I had never done any financial
negotiations, -whatsoever. In fact I didn't even know how to balance
my check book, and that was literally true, and is actually true
today. But he mentioned that he in fact felt that he was being held
hostage by the other party in the negotiation, and would I assist
him as best as I could? I agreed to do that and I went to his office
and spend about two and
a half hours talking about the problem, -about the situation and
the individuals that he was dealing with, and he came and reported
to me the next day and told me that all the things I had advised
him to try, had worked very well, they were very effective. Over
the course of about three weeks we talked a number of times, it
finally culminated in a callabout three weeks after the original
meeting in which he called me and said: " Harvey, I believe
you have saved me seventeen million dollars" and of course,
me being a government psychologist at the time, pulling in about
30.000 a year, I hesitantly asked him if I was going to get anything.
He said he couldn't get me a piece of the deal. But he would hire
me to train his executives in these negotiation techniques, and
that's what I did for the next seven years.
When
was this?
Approximately
1983 I believe.
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