A growing spate of recent studies suggests that the people who rise to the top of their professions aren't just good at their jobs, they are optimistic navigators who are resilient to change and adversity. They read people and themselves better than most. These people have a capacity to self regulate negative feelings such as anger and insecurity and reframe them in more positive ways. Their capacity to read, "tells" about others motivations and increases the success in influence and negotiation situations.

While technical skills are a minimum standard, behavioral competence gets the job done when other have to be collaborated with or influenced. The good news is that these skills are enhanced by training and practice.

The Halengroup offers a variety of programs aimed at raising the "batting averages" of individuals and groups who seek to gain an edge to their actionable insights.